FAQ
Frequently Asked Questions
What type of diffuser do I need?
Our oils are designed for waterless and nebulizing diffusers. Simply pour the oil directly into your diffuser — no water needed.
How long does one bottle last?
Each bottle lasts several weeks with daily use depending on your diffuser settings. Our oils are concentrated so a small amount goes a long way.
Are the oils safe for pets?
Completely pet-friendly and safe for use around your furry friends — our pure formula even helps neutralize pet odors, leaving your home smelling fresh and clean.
Are your products cruelty-free?
Yes. Every PureZen product is 100% cruelty-free and never tested on animals.
Can I mix scents together?
Absolutely! Many of our customers love combining two complementary scents to create their own signature blend.
How do I track my order?
Once your order ships you will receive a tracking number by email. You can use this to track your delivery at any time.
Do you ship internationally?
We currently ship within the United States and its territories. International shipping is coming soon — stay tuned!